Merchant payments and processing, in plain English
Questions to help you compare written offers and prepare for a conversation with the provider.
A checklist for comparing merchant payment services
Request a complete fee schedule
Ask for transaction charges, recurring fees, equipment costs, and any charges related to refunds or disputes. Confirm what a quoted rate includes.
Understand the pricing format
Ask whether the proposal uses a bundled rate or separates underlying processing costs from the provider markup. Request an explanation using your own transaction mix.
Check settlement conditions
Confirm when funds become available, how weekends affect timing, and whether reserves or holds can apply. Use the agreement rather than a general timing estimate for cash-flow planning.
Plan for refunds and disputes
Ask about documentation, response deadlines, and cancellation terms before signing.
Visit merchant payments or contact WeFund with your questions.
Talk it through with a real person.
Every situation is different. Tell us where you are and we will walk you through the options that actually fit — no obligation, no pressure.